Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on any food or beverage items. All sales are final.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location and your choice of delivery.
Where are your products manufactured?
Our sauces are manufactured locally in San Diego, California at Down 2 Ferment Labs. They are produced in small batches with a focus on consistency, quality, and flavor in every run.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
STILL HAVE QUESTIONS?
WE'RE HAPPY TO HELP
Our team is here to help you get the most out of sauces!
We typically respond within 24 hours.